Ribes crystals are made individually by hand with the preparation process of the molten mass following the millennia tradition of Venice. It is this artisan and exclusive production process that gives the products their unique, characteristic and unrepeatable value. Therefore products may differ marginally from site photos. The presence of bubbles or other apparent imperfections, variations in size and weight are to be considered a distinctive and valuable feature of manual processing. The difference in nuance of the colors, the murrine, the rods, the bands, the silver and gold leaf and the color spots represent a valuable element as they constitute the proof of the uniqueness of the product.

Our glasses all look alike but each piece is not the same as another, means are unique pieces. Very strong. Dishwasher safe.

terms of sale


By Credit Card, Stripe or Paypal

After the buyer has confirmed payment by one of the methods mentioned above, Ribes Murano Glass:

– Under no circumstances will the credit card number be known, as as an encrypted interbank circuit is used

– He will confirm the order .

– It will ship the ordered material within the maximum period of 30 days.

– Will issue invoice (if requested in the order form)

Ribes Murano Glass is committed to reserve the chosen material for 2 days from the time of the order. Once this period has passed, the availability of the material.

general conditions of sale


This information is provided for the site “HTTPS://WWWW.RIBESMURANOGLASS.COM” (site) owned by Ribes Srl with VAT No. 05071640261 (seller).

The buyer (hereinafter the customer) is defined as the person identified by digital data at the time of registration and acceptance of the conditions of sale.
The material is shipped directly from Ribes Murano Glass with headquarters at Via Dante Alighieri 6, 31057 Silea (TV).
The quantities of products available are updated in real time with our warehouses!
Unless otherwise stated in writing, all prices shown are intended to be “VAT excluded” which will be applied at checkout according to the country of billing of the buyer and expressed in Euro.

Art. 1. Scope of application

1.1 Any sale on the Site constitutes a distance contract regulated by Chapter I°, Title III° (Articles 45 et seq.) of the Legislative Decree of 6 September 2005, no. 206 (Consumer Code) and by Legislative Decree April 9, 2003, No. 70, containing the regulation of electronic commerce.

1.2 The General Conditions of Sale apply to all sales made by the Seller on the Site. The terms indicated are to be understood as working days, thus excluding Saturdays, Sundays and national holidays.

1.3 The General Terms and Conditions of Sale may be amended at any time. Any amendments and/or new conditions will be in force from the moment of their publication on the Site. You are therefore invited to regularly access the Site and consult, before making any purchase, the most up-to-date version of the General Conditions of Sale.

1.4 The applicable General Terms and Conditions of Sale are those in effect on the date on which the purchase order is sent.

1.5 These General Terms and Conditions of Sale do not govern the sale of products and/or services by parties other than the Seller that may be present on the Site through links, banners or other hypertext links. You should check their terms and conditions of sale before conducting business transactions with such parties. The Seller is not responsible for the provision of services and/or sale of products by such parties. On the websites that can be consulted through such links, the Seller does not perform any control and/or monitoring. The Vendor is therefore not responsible for the contents of such sites or for any errors and/or omissions and/or violations of law by them.

1.6 You are responsible for carefully reading these Terms and Conditions as well as all other information that the Seller provides on the Site.

1.7 Submission of your purchase order constitutes acceptance of these General Terms and Conditions of Sale.

Art. 2. Purchases on the Site

2.1 Purchasing on the Site
– is allowed both to users who hold the quality of consumers and to users who hold the quality of professionals Pursuant to Art. 3, I para,lett. a) of the Consumer Code, it is recalled that the quality of a consumer the natural person acting for purposes unrelated to the activity entrepreneurial, commercial, professional or artisanal activity possibly carried out; while under Article 3, paragraph I, lett. c) of the Consumer Code, the natural or legal person who acts in the exercise of his or her entrepreneurial, commercial, artisanal or professional activity, or an intermediary thereof.

2.2 The Seller reserves the right to refuse or cancel orders that originate:
• from a user with whom the Seller has an ongoing legal dispute
• from a user who has previously violated the General Conditions of Sale
• from a user who has been involved in crimes
• from a user who has issued false, incomplete or otherwise inaccurate or who have not sent to the seller the documents requested by it or who have sent it invalid documents.

Art. 3. Site Registration

3.1 To register for the Site You must fill out the appropriate form, entering the following data:
• first name
• surname
• email
• password
• phone

3.2 A registered user of the site warrants that the personal information it it provides is complete and truthful and agrees to hold seller indemnified and held harmless from any and all damages, compensatory obligations and/or penalties arising out of and/or in any way connected with the violation by the user’s violation of the rules on registration to the site or the storage of registration credentials and/or from the provision of false personal data, incomplete or otherwise inaccurate, without prejudice to the right of the Seller to proceed to disable the user’s account.

Art. 4. Information directed to the conclusion of the contract

4.1 In accordance with Legislative Decree of April 9, 2003, No. 70 containing provisions on electronic commerce, the Seller informs you that:
• in order to conclude a purchase contract on the site, you must complete an order form in electronic format and transmit it to the Seller, electronically electronically, following the instructions that will appear from time to time on the Site
• the contract is concluded when the order form reaches the server of the Seller

Art. 5. Availability of products

5.1 The products offered on the site are limited in number. Therefore, it may happen, also due to the possibility that several users purchase the same product at the same time, that the product ordered is no longer no longer available subsequent to the transmission of the purchase order.

5.2 The Website contains information on the availability of each product.

5.3 You will be informed in the event that the Product ordered is unavailable. In this case you will be entitled to terminate the purchase contract pursuant to and for the purposes of the provisions of Article 61, IV and V paragraph, of the Code of Consumer.

5.4 Alternatively, you may accept:
• if reassortment is possible, an extension of the terms of delivery, offered by the seller, with an indication of the new delivery period. delivery. 5.5 If you request a refund of the amount paid for the purchase of products that later turned out to be unavailable, the seller shall make the refund within a maximum period of 10 days. 5.6 In the event you avail yourself of the right of termination under Art. 61, IV and V para, Consumer Code, the contract shall be terminated; in the event that the payment of the total amount due, consisting of the price of the product, the costs of shipping, if applied, and any other additional costs, as resulting from the order (Total Amount Due) has already taken place, the seller will make a refund of the Total Amount Due in accordance with the provisions by the article “Payment Method” below.

Art. 6. Information sheet

6.1 Each product is accompanied by an information page that illustrates its main features (Information Sheet). The images and descriptions on the Site reproduce as faithfully as possible the characteristics of the Products. The colors of the Products, however, may differ from the actual colors due to the settings of the computer systems or the computers you use to view them. The images of the Product in the Information Sheet, moreover, may differ in dimensions or in relation to any Ancillary Products. Such images should therefore be understood as approximate and within the tolerances of use.

Art. 7. Prices

7.1 All prices of the Products published on the Site are exclusive of Value Added Tax, which will then be applied at checkout depending on Buyer’s billing country

7.2 The Seller reserves the right to change the price of the products, at any time, without prior notice, provided that the price charged to you will be the one indicated on the site at the time the order is placed and that no account will be taken of any changes (upward or downward) subsequent to the transmission of the same.

7.3 Shipping charges, if any, are expressly and separately indicated in the order form, before the user proceeds the transmission of the same.

Art. 8. Purchase orders

8.1 The seller will ship the products only after receiving confirmation of authorization for payment or upon receipt of credit of the Total Amount Due. Ownership of the products will be transferred to you upon time of shipment, which shall be deemed to be the time of delivery of the Product to the carrier. The risk of loss of or damage to the products, for cause not attributable to seller, however, shall be transferred to you when you, or a third party designated by you and other than the carrier, takes physical possession of the products. The service chosen by you will be performed only upon following payment of the Total Amount Due. The seller reserves the right not to provide the service if, subsequent to the submission of your purchase order, it is determined that you have not paid in whole or in part part of the Total Amount Due.

8.2 The purchase contract is resolutely conditional on the non-payment of the Total Amount Due. Unless otherwise agreed in writing with You, the order will be canceled accordingly.

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